Terms of Service

Last updated on 2nd of March 2026

Welcome to JovaroAI ("JovaroAI", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, AI voice agent services, automation platform, and dashboard (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms.

1. Information We Collect
JovaroAI provides AI-powered voice agents and automation tools designed for business use.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws, including telecommunications and consumer protection laws.
You are responsible for ensuring that your use of automated calling features complies with Australian law.

2. Accounts and Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activity conducted under your account

  • Ensuring call routing, phone numbers, and configuration are correct

We are not responsible for missed calls resulting from incorrect configuration.

3. Subscription and Billing

Some features require a paid subscription.

  • Fees are billed in advance on a recurring basis.

  • You authorise us to charge your selected payment method.

  • You may cancel at any time; cancellation prevents future billing but does not refund past charges unless required by law.

We reserve the right to change pricing with reasonable notice.

4. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted availability.

Services may be affected by third-party infrastructure, including cloud hosting and telephony providers.

5. No Performance Guarantees

JovaroAI does not guarantee revenue, job volume, conversion rates, or business outcomes.

AI responses are automated and may not be error-free.

You are responsible for reviewing and supervising the use of the Services in your business operations.

6. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our total liability is limited to the amount paid by you in the 3 months preceding the claim.

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

7. Intellectual Property

All platform software, branding, and technology remain the property of JovaroAI.

You retain ownership of your business data..

8. Termination

We may suspend or terminate access if you violate these Terms or misuse the Services.

9. Contact Us

If you have questions about this Privacy Policy or our data handling practices, contact:

Email: info@jo-varo.com